Knowledgebase
My site isn't connecting
If you are having troubles, before submitting a ticket please try the following:
- The problem could arise from a local Internet Service Provider issue, so get one of your friends or family to try and see if they can connect to it
- Check the site is not accessible from this website: http://www.downforeveryoneorjustme.com/
- Visit https://www.webolution.com.au/help to get your IP address, keep this handy as we will need this
- Please check your domain name is still valid (eg. has not expired)
If these steps did not help you, please submit a ticket.
Powered by WHMCompleteSolution
